Returns & Exchanges

At SELENE, we want you to glow with confidence; if you are not completely satisfied with your purchase, we offer a 30-day window for returns on all eligible beauty products. To ensure hygiene standards, items must be returned in their original packaging and unused condition.

Return Process

• 1.
  Initiate Your Request

  Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Carefully pack your items in their original boxes, ensuring all seals remain intact, and include the downloaded return authorization slip inside.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided by our team to your parcel and drop it off at any authorized courier location within 7 days of approval.

• 4.
  Quality Inspection & Refund

  Once our specialists verify the condition of your returned beauty products, your refund will be processed back to your original payment method within 5-7 business days.